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ServicePro

Multi-business service ticket, work order, customer, payment, and job management platform for service-based businesses.

The idea / problem

Small service businesses often rely on paper tickets, spreadsheets, texts, or software designed for one specific industry. The goal was to create one flexible platform that could be used by repair shops, contractors, landscapers, cleaning companies, equipment service businesses, and other service providers without rebuilding the software for each industry.

The solution

A multi-tenant service management platform where each business has its own isolated account, customers, tickets, employees, payments, settings, statuses, categories, and custom fields. The centerpiece is a weekly service board that makes scheduling and managing active jobs fast while preserving complete customer and ticket history.

Features

Multi-business tenant system
Master ServicePro administration
Weekly ticket and work order board
Customer management
Ticket scheduling and assignment
Custom ticket statuses
Custom fields per business
Ticket notes and activity history
Customer payment ledger
ServicePro client billing
Employee and user permissions
Calendar views
Reports and statistics
Attachments and photos
Internal notifications
Email reminder framework
Audit logging
Responsive desktop and mobile interface

Screenshots

ChatGPT Image Sep 5, 2026, 02_42_49 PM.png

Project details

Service: Website Design & Development
Type: Web Application / SaaS Platform

Technologies
PHP 8MySQLMariaDBHTML5CSS3JavaScriptAJAXFetch API

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